Observing the status and health of a Transport Refrigeration Unit (TRU) is crucial for ensuring the efficiency and reliability of the transportation of perishable goods. Regular monitoring helps in identifying potential issues early, preventing breakdowns that could lead to spoilage and financial losses. Additionally, it ensures compliance with health and safety regulations, safeguarding the quality and safety of the transported goods. By keeping a close eye on the TRU's performance, you can optimize your operations, reduce maintenance costs, and enhance customer satisfaction.
In this article:
Accessing Asset Overview
Asset Overview is the first tab on the Asset Details screen. To access the Asset Details screen, click on an Asset Name links that are shown in the various lists in Lynx Fleet.
Details Widget
The Details section of the Overview tab contains basic information about the current status of your asset.
The information in this widget includes:
Last Update time: Timestamp of when data was last received from the device
Alarms: Count of currently active alarms (will not display if you have the Asset Health feature because alarms are included as factors in asset health)
TRU Status: Indicates if the TRU is currently powered off or on
Vehicle Moving: Whether the asset is stationary or moving
Product Family: Type of refrigeration unit (Vector, Supra, etc.)
Fuel Level: Percentage of fuel in the asset (requires fuel sensor connection to Lynx Fleet)
Control Mode: Whether the asset is in Continuous or Start/Stop mode
Power Mode: Whether the asset is currently being powered by the Engine or Standby (battery)
Rear Door: Indicates whether the rear door is opened or closed (requires a door sensor connection to Lynx Fleet)
Side Door: Indicates whether the side door is opened or closed (requires a door sensor connection to Lynx Fleet)
Geofence: List of geofences the asset is currently in
Contract Info Widget
The BluEdge™ service agreement is Carrier Refrigeration’s top-notch service and aftermarket offering, exclusively for customers and partners across Europe. The BluEdge™ Contract information for your asset can be found in the Contract Info widget on the Asset Overview tab.
The information in this widget is:
Type - Contract type (Core, Enhanced, or Elite)
Status - Live or Terminated
Start On - Start date of contract
End On - Date on which the contract expires
For more information on service contracts, see Service Contracts.
Asset Health Widget
This widget shows the current Health Status of this specific asset, along with a breakdown of active alarm counts by criticality.
There are four categories of asset health:
Critical - Unit is shut down. Take action immediately.
Urgent - Take action as soon as possible
Warning - Address during the next maintenance visit
OK - No actionable alarms
Click on the View Asset Health button to view a list of Active and Inactive alarms for this asset. In this Asset Health pop-up, you can filter the alarms to show only alarms of a specific criticality.
The Asset Health feature is currently in Beta and only pertains to Vector and Supra Units.
For more information on asset health, see Asset Health.
The Asset Health features are being tested in-market and are subject to change. If you do not have access to this feature and would like access, please speak to your account manager.
Battery Health Widget
If your asset is an eCool (electric) unit, a Battery Health widget will be shown in the Overview. Quickly understand an asset's battery status and ensure it is being operated optimally. The Battery Health widget is useful for gaining insight into daily events that impact battery health, performance, and efficiency.
The information in this widget includes:
Snapshot of current state when the battery last reported
Trip readiness - Helps you understand whether the asset is in optimal condition for a trip
SoC level - Shown as a percentage and categorized as low, normal, or high
Charging status - Charging via grid or axle, in use, or inactive
Battery temperature - Includes the minimum and maximum ranges
Rebalancing status - Learn about battery rebalancing
Active notifications - Shows ongoing active battery notifications
Service & Maintenance Widget
For assets with a BluEdge service contract, the Service & Maintenance widget will show a summary of service that is due. This section gives you an at-a-glance view of whether this asset is overdue for service and when service is next due. These dates are based on the Next Due dates from the maintenance plans associated with the service contract.
This section includes the following information:
Service Overdue - Count of maintenance plan line items with a Next Due date that is in the past.
Service Due in 30 Days - Count of maintenance plan line items with a Next Due date within the next 30 days
Next Service Due - The next date when maintenance is due, according to the contract's maintenance plan
Next Due Items - Count of maintenance plan line items that are due on the Next Service Due date
Click on the View Maintenance Plans button to see a list of maintenance plan line items for this asset. In this pop-up you can:
Filter to show the list for a specific range of Next Due dates
Search the list for a particular Maintenance Code or Description
Use the quick filters above the list to show all maintenance plan line items or only those that are Overdue or due in the next 30 days
Sort the columns by clicking on column headers
Export the list to Excel or CSV file
Click on the View Service History button to see a list of resolved service claims for this asset. In this pop-up you can:
Filter to show the list for a specific range of Job Completion dates
Search the list for a particular Service Code, Claim Number, or Type
Sort the columns by clicking on column headers
Export the list to Excel or CSV file.
Related Articles
Asset Details - View details about an individual asset
TRU Power Status - Determine if asset is powered on
TRU Alarms - Monitor Alarms and Health for your Asset
Asset Health - Monitor the health status of your assets
Service Contracts - View service & maintenance contracts for your fleet
Understanding Electrification - walks through your eTRU data on Lynx Fleet
Have More Questions?
Contact Carrier at lynx-support@carrier.com for more information.