Monitoring the health of your TRUs is essential for preserving product quality, adhering to regulations, and maintaining operational efficiency. It is a critical aspect of logistics that directly impacts the success and sustainability of your business.
Lynx Fleet's Asset Health feature integrates industry expertise with your fleet data, providing comprehensive insights into the condition of your refrigerated assets.
In this article:
Overview
The Lynx Fleet team consulted with TRU experts and service technicians to determine the criticality of each alarm. If you have access to the Asset Health feature within Lynx Fleet, you will can see a Criticality and Recommendation associated with each alarm.
Note: Currently, the asset health feature is in Beta and only pertains to Vector and Supra Units.
Alarms can have a Criticality of:
Critical: Unit is shut down. Unit cannot restart. There is a risk of losing cargo (e.g., Alarm 21).
Urgent: Unit is not operating normally. There may be difficulty turning unit on. Ignoring this alarm may result in costly repairs. Must be addressed by end of day.
Warning: Unit can operate, but alarm must be addressed at the next scheduled maintenance.
Lynx Fleet uses the criticality of an asset's active alarms to determine that asset's Health. For example, if an asset has a critical alarm, it is considered to have a "Critical" asset health.
Asset Health features are being tested in-market and are subject to change. If you do not have access to this feature and would like access, please speak to your account manager.
Asset Health Widget
In the Asset Tracking view, you will find a set of widgets on the left panel. These widgets provide a summary of your assets. You will see an Asset Health widget above the Live Status widget. This widget displays the health of your assets based on the highest level of criticality of any active alarms. The tiles in the Asset Health widget show the number of assets with critical, urgent, and warning alarms and the number of assets with no active alarms.
There are four categories of asset health:
Critical - Unit is shut down. Take action immediately.
Urgent - Take action as soon as possible
Warning - Address during the next maintenance visit
OK - No actionable alarms
Click on one of the Asset Health tiles to filter the Asset Tracking list to show assets with this asset health. Click the tile again to clear the filter.
Health & Alarm Information in Asset Tracking
The Details column group in the Asset Tracking table contains the Asset Health and Alarms columns. The Asset Health column shows an icon to indicate the Asset's Health. If the TRU has critical, urgent, or warning asset health, a colored bar will be displayed at the left end of the row to indicate the same. The bar color and icon in the asset list are based on the asset's highest level of alarm criticality. The Alarms column displays a count of the asset's active alarms. You can click on this count to view the Alarm Details pop-up.
Click on a row in the Asset Tracking table to pan and zoom to that asset on the map and view the info panel for that asset. This panel will show an active alarm chip if the asset has an active alarm. You can click on the arrow icon in the top corner of this panel to open an expanded details pop-up for the asset.
This details pop-up will contain an Active Alarms chip if there are active alarms. You can click on this chip to open the Alarm Details.
Asset Details: Asset Health
The Overview tab on the Asset Details screen contains an Asset Health widget.
This widget shows the current Health Status of this specific asset, along with a breakdown of active alarm counts by criticality.
For more information about the Overview tab, read Asset Overview.
Alarm Details
The Alarm Details pop-up will display when clicking on the alarm count from various locations within Lynx Fleet. This pop-up shows both active and inactive alarms for an asset. The header shows identifying information about the asset, such as its serial number and model type.
The alarm list includes:
Criticality - Indicates impact of alarm on asset health
Response - Alarm Only or Shut Down
Code - Alarm code
Description - Alarm description
Start Time - Date & time the alarm started at
Recommendation - Recommended action you should take to address the alarm
Inactive Alarms will also show:
End Time - Date & time the alarm ended at
Duration - Length of time that the alarm was active for
Related Articles
TRU Alarms - Monitor Alarms and Health for your Asset
Asset Overview - View a summary of the current status of your asset
Asset Details - View details about an individual asset
Asset Tracking - Map and list view of assets for a company or fleet
Have More Questions?
Contact Carrier at lynx-support@carrier.com for more information about Asset Health and Alarms.