As your asset undergoes service and maintenance appointments, assorted documents will be uploaded to Carrier's service platform. Your BluEdge service documents for your assets can be found in the Service and Maintenance section of Lynx Fleet.

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The Service & Maintenance section can be accessed by clicking on the wrench icon on the left side of the Lynx Portal. The Documents tab is the second tab in the Service and Maintenance section.

This tab provides a list of BluEdge service documents. These documents are usually associated with a TRU service contract or claim but can also be associated with a battery pack if you have an eTRU.

The documents list includes:

Many possible categories of service documents can be uploaded to the Carrier service platform. A subset of these will be available in Lynx Fleet. These include the following:

There are two sources of documents in Lynx Fleet:

Carrier employees or Carrier Service Partners upload service documents to the Carrier service platform. Then, these documents are made available in Lynx Fleet in the Documents tab of the Service and Maintenance section. Lynx Fleet users can view these documents but cannot edit, delete, or upload service documents.

Lynx Fleet users can upload documents on the Asset Details Documents tab and manage them (e.g., delete, rename, and re-categorize). If you would like to learn more, see Asset Documents.

Contact Carrier at lynx-support@carrier.com for more information.