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▶️ Notifications: Setting Custom Rules
▶️ Notifications: Setting Custom Rules
Updated over a week ago

Video Content Outline

  • View all rules set up for custom notifications

  • Status indicates if a set of rules is sending notifications

  • Type describes what the notification is for

  • Channels tells users how notifications are being sent

  • Modified By shows the last person to alter a rule

  • Select rules to activate, deactivate, or delete

  • Select rules one at a time or at once

  • Add new notification rule

  • Select company and fleet

  • Scroll to find an asset or search by name

  • Type notification name and select event type

  • Set conditions for chosen event type

  • Enter recipient email addresses or mobile numbers

  • Review and save notification

  • Select "View" button to see rule details

  • Select edit to make changes

Benefits of Custom Notifications

  • Set up notifications for events or incidents

  • Get notified (yourself and others) via email or text message in real-time

  • Avoid cargo loss, theft, or simply when goods are delivered


Types of Notification Rules

There are 15 types of notification events, each of which has configurable conditions:

Temperature Deviation from Setpoint

  • If temperature goes above/below any of the compartment setpoints, a notification will be sent.

  • You can set a threshold for above and below limits.

  • If no time threshold is specified, this rule will be triggered when conditions are met.

  • You can apply a time threshold to trigger the notification once conditions have been met for a specified period.

Temperature Deviation from Fixed Value

  • If compartment temperature goes above/below a specific value, a notification will be sent.

  • You can set a threshold for above and below limits.

  • If no time threshold is specified, this rule will be triggered when conditions are met.

  • You can apply a time threshold to trigger the notification once conditions have been met for a specified period.

Temperature Deviation for Setpoint Range

  • If compartment temperature falls outside of a specified range, a notification will be sent.

  • You can set a threshold for above and below limits.

  • If no time threshold is specified, this rule will be triggered when conditions are met.

  • You can apply a time threshold to trigger the notification once conditions have been met for a specified period.

Setpoint Change

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Door

  • If door is open or closed, a notification will be sent.

  • If no time threshold is specified, this rule will be triggered when conditions are met.

  • You can apply a time threshold to trigger the notification once conditions have been met for a specified period.

Geofence

  • If any asset enters or exits any of the selected geofences, a notification will be sent.

  • If no time threshold is specified, this rule will be triggered when conditions are met.

  • You can apply a time threshold to trigger the notification when an asset has been inside or outside for a certain period. The timer starts upon entry or exit, and the notification is triggered once per entry/exit.

  • For assets already inside or outside the geofence when the notification is created, the geofence timer starts upon notification creation. For assets that are newly connected or that lose connectivity, the geofence timer starts upon connecting to LYNX Fleet.

Geofence with Temperature Report

  • Same functionality as Geofence.

  • You can select which sensors and events to include, the timeframe (1-24 hours), and the data sampling interval rate.

  • If a 15-minute interval is selected, you will receive a report with 4 datapoints for every hour within the specified timeframe.

TRU Alarms

  • If any shutdown alarm occurs, a notification will be sent.

  • If no time threshold is specified, this rule will be triggered when conditions are met.

  • You can apply a time threshold to trigger the notification once conditions have been met for a specified period.

Fuel Level

  • If fuel levels drop below specified percentage, a notification will be sent.

  • If no time threshold is specified, this rule will be triggered when conditions are met.

  • You can apply a time threshold to trigger the notification once conditions have been met for a specified period.

Asset Offline

  • If asset has been offline for at least 24 hours, a notification will be sent.

  • If no time threshold is specified, this rule will be triggered when conditions are met.

  • You can apply a time threshold to trigger the notification once conditions have been met for a specified period.

Battery Level (Accessory)

  • If accessory battery falls below specified voltage, a notification will be sent.

  • If no time threshold is specified, this rule will be triggered when conditions are met.

  • You can apply a time threshold to trigger the notification once conditions have been met for a specified period.

eTRU: Battery Level

  • If electric asset battery level falls below specified percentage, a notification will be sent.

  • If no time threshold is specified, this rule will be triggered when conditions are met.

  • You can apply a time threshold to trigger the notification once conditions have been met for a specified period.

eTRU: Battery Temperature

  • If electric asset battery temperature falls below specified temperatures, a notification will be sent.

  • If no time threshold is specified, this rule will be triggered when conditions are met.

  • You can apply a time threshold to trigger the notification once conditions have been met for a specified period.

eTRU: Battery Rebalancing Overdue

  • If electric asset battery falls has not been rebalanced within 7 days, a notification will be sent.

  • If no time threshold is specified, this rule will be triggered when conditions are met.

  • You can apply a time threshold to trigger the notification once conditions have been met for a specified period.

eTRU: Battery System Offline

  • If electric asset battery has been offline for 5 hours, a notification will be sent.

  • If no time threshold is specified, this rule will be triggered when conditions are met.

  • You can apply a time threshold to trigger the notification once conditions have been met for a specified period.


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Have More Questions?

Contact Carrier at lynx-support@carrier.com for more information.

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