Skip to main content

🔵 Device Management

View and search list of devices

Updated over 2 weeks ago

This is an internal Carrier confidential article and should not be shared externally.

The Device Management section lets the Carrier team import devices, view a list of devices, and commission assets.

This portion of the application is not accessible by customer users.

In this article:

Accessing Device Management

Select the Device Management icon in the left navigation panel to go to the Device Management page. This page lists all of the devices that have been added to Lynx Fleet.

Searching for a Device

To find a specific device, select the search option you want from the Search By dropdown at the top of the screen and then enter the associated value. The available search options are:

  • Device IMEI Number

  • Device Serial Number

  • Device ICCID

  • TRU Serial Number

  • License Plate Number

You can select a condition and enter a search term. Available conditions are:

  • Equal to

  • Begins with

  • Partial match

For a Standard Fit Asset, it is easiest to use the TRU Serial Number to search.

For a Retro Fit Asset, it is easiest to use the Device Serial Number to search. The device serial number is located on the device or box itself.

To commission or adjust the details of an asset, click on the Device IMEI number in the Device List. To lear more about commissioning, see Device Commissioning.

Devices Tab

The Devices tab is the first tab in Device Management and lists all of the devices that have been created in Lynx Fleet. These devices can have the following statuses:

  • Installed

  • Commissioned

  • Uninstalled

The columns in the devices list include:

  • Device IMEI - Click on this to go to the Commissioning screen for this device

  • Device Serial Number - Serial Number for the device. Serial number can be located on device itself or on the box.

  • Device ICCCID - Globally unique serial number—a one-of-a-kind signature that identifies the SIM card itself

  • Status - Indicates if the device has been commissioned as an asset or is just installed.

  • Device Type - Model type of the telematics device

  • TRU Serial Number - Unique identifier for the refrigeration unit

  • TRU Model Number - Model number of the refrigeration unit

  • TRU Control System Type - Controller used by the TRU (ex. APX or Advanced)

  • Product Family - Product family of the TRU

  • Device Firmware Version -version of code on the telematics device

  • Config File - identifies TRU configuration settings

  • Freezer Firmware Version - version of code on the TRU

  • Associated Asset - Asset name of the asset associated with the device

  • Company Name - Company that a commissioned asset is assigned to

  • License Plate Number - Plate number of the trailer

  • Country - Country listed on the company associated with the device

  • Asset Type - Examples: Diesel Trailer, Dry Trailer, Hybrid Trailer etc.

    • Note: Dry Trailers will not have temperature-related features in Lynx Fleet

  • Create On - Date and time the device was added

  • Last Reported On - Date and time that the device last sent data

  • Commissioned On - date and time the asset was commissioned

  • Commissioned By - User who commissioned the asset

Adding & Importing Devices

Lynx Fleet offers several ways to add or import devices into the application. Some of these actions are only available to Tier 2 Support Team members.

Click the Add/Install Devices button to begin adding devices.

Bulk Import Devices

Teltonika manufactures Lynx Fleet devices and sends them to the factory to install on Standard Fit units. The factory then sends a spreadsheet with the details about the devices to the Carrier Transicold / Lynx Fleet support team.

The first step of commissioning a device/asset is to add the device to Lynx Fleet. The Bulk Import Devices action allows the Tier 2 Support Team to import an Excel sheet of devices (such as the one sent from the factory) to create these devices in Lynx Fleet.

Each row in the imported sheet will result in a device created in Lynx Fleet.

Single Device

If you need to add a single device rather than importing multiple devices, you can use the Single Device action. Enter the required information and click Create Device.

Associate Device with TRU

This action is used by Tier 2 Support and allows them to associate Devices with TRUs via an Excel upload. After this action, the devices will have a commissioning status of "Installed".

Bulk Commission Devices

This action allows you to quickly add assets to Lynx Fleet. This is the action that is used to import "Units under BluEdge" assets.

Assets created with this action are not fully commissioned since they don't have compartment and sensors configured. To properly use one of these assets for demo or customer purposes, you will need to first go into the commissioning screen this device to finish the configuration.

Related Articles

Did this answer your question?