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User Profile & Preferences

Update your information and preferences

Updated over 3 months ago

Lynx Fleet uses your profile and preferences to determine notification settings, language, and units. You can update these settings yourself by clicking on your name in the Lynx Fleet header.

In this article:


Accessing User Profile & Preferences

You can access your user profile and preferences by clicking on your name in the Lynx Fleet portal header.

Clicking on your name will open the User menu.


Edit Profile

Click the Edit Profile option in the user menu to view the Edit Profile pop-up.

In this pop-up, you can edit your:

  • First Name

  • Last Name

  • Office Phone Number

  • Mobile Phone Number - This will be the destination for any SMS notifications that you are a recipient for.

You cannot edit your email address. If there is an issue with your email address, please contact Carrier at lynx-support@carrier.com.


Update User Preferences

You can view your current user preferences in the user menu. To edit your preferences, click the "Preferences" option.

The edit preferences screen will display. On this screen you can select your preferred:

  • Language - select from Czech, Danish, Dutch, English (UK), English (US), French, German, Italian, Norwegian Bokmål, Polish, Spanish, Swedish, and Ukrainian.

  • Time zone - select which timezone you would like to use for displayed dates/times.

  • Date format - Select one of the nine available options for how you would like your date/time fields formatted.

  • Default fleet - This fleet will be displayed by default in Asset Tracking

  • Temperature units - Select Celsius or Fahrenheit

  • Distance units - Select kilometers or miles

  • Volume units - Select liters or gallons

  • Speed units - Select kilometers per hour or miles per hour

To save your changes and go back to the main user menu, click on the "Preferences" header.


Notifications Settings

In the user menu, below the preferences section, you can view whether your profile currently has notifications enabled or not. To edit this notification setting click on the Notifications label in the user menu.

The Notifications settings screen will display. Here you can:

  • Turn on/off Email notifications

  • Turn on/off SMS (text) notifications

To save your changes and go back to the main user menu, click on the "Notifications" header.

To learn more about notifications, see Notification Center.


External API Key

The Lynx Fleet API uses API keys to authenticate requests. Click on External API Key in the user menu to get or reset your API Key.

To authenticate your user on the API portal you will need to copy the key from this menu option and paste it into the API portal. You will also need this key if you are trying to integrate with Lynx Fleet from another application.


Keep your API key secure since it provides access to your company's information. If you suspect your API key has been compromised, request a new one by clicking New Key in the External API Key section.

To learn more about Lynx Fleet APIs, read Understanding Lynx Fleet APIs .


Change Password

If you want to change your password or have forgotten your password, you can use the Change Password option in the user menu.

If you click Forgot your password, an email will be sent to you with instructions on how to recover access.


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Have More Questions?

Contact Carrier at lynx-support@carrier.com for more information.

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